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Point Of Sale For Cafés
Explore the demands of a counter where orders and handoffs move quickly.
Use A Real Order
Choose a drink and food order with a normal adjustment, such as a different size. Talk through what the customer says and the information the team needs to capture.
Plan For The Rush
Think about how the counter sounds when equipment is running and people are waiting. Identify which parts of the ordering routine are comfortable to say aloud during the rush.
See Products & Pricing
Keep The Handoff Visible
Identify how the person preparing an order sees the details that matter. Work through who checks a modification and how they recognize the order.
Review Repeated Requests
Pay attention to the adjustments customers commonly make. Use words the team recognizes, and discuss how you currently record these details.
Take Your Menu To The Demo
Bring a small sample of frequently ordered items and modifications. Ask LISA POS what the business needs to set up before you test those orders.