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The POS Guide
Ten practical guides to voice-ready checkout, AI agents, and the work that happens at the counter.
Voice Point Of Sale
What changes when you can speak to your POS?
At a counter, people already speak in short phrases. A customer asks for a different size, an associate checks an item, or a manager asks which order is open. A voice-ready point of sale gives teams a way to bring that ordinary language into their checkout workflow.
Read About Voice Point Of Sale
AI Agents And Point Of Sale
Explore how an AI agent can fit into the work your team already does.
A useful request has a subject and a desired result. Identify the item or order and say what you want to see or do. A short, specific instruction often matches what an associate would tell a coworker.
Read About AI Agents And Point Of Sale
Checkout Workflows
Follow the work from a customer’s first request to the end of the sale.
Start with what a customer places on the counter. Follow the steps to locate the items, review quantities, and confirm what the customer is buying. Record the steps that feel natural and the ones staff pause to complete.
Read About Checkout Workflows
Product Lookup At Checkout
Give the team a practical way to find the item a customer describes.
Catalog names work best when the people taking orders can recognize them quickly. Use familiar descriptions that distinguish similar items, and check whether staff and customers use different terms.
Read About Product Lookup At Checkout
Order Handoffs
Make it easier for one person to pick up where another left off.
Decide what staff use to recognize the order they need. An order reference, the items on the order, or an agreed workflow cue can make a handoff easier in a busy moment.
Read About Order Handoffs
Inventory Conversations
Make product and stock questions easier to ask and answer.
A customer may ask whether you carry an item or whether it is available now. Identify which information the associate needs before offering a clear answer.
Read About Inventory Conversations
Point Of Sale For Retail
Start with a real transaction from your shop floor.
Pick a basket of items that customers often bring to the register. Include a product with variants and an item an associate usually looks up by name.
Read About Point Of Sale For Retail
Point Of Sale For Cafés
Explore the demands of a counter where orders and handoffs move quickly.
Choose a drink and food order with a normal adjustment, such as a different size. Talk through what the customer says and the information the team needs to capture.
Read About Point Of Sale For Cafés
Connected Customer Tools
See what customers and their AI assistants can discover through Internet of Doing.
The Meet Elliot page lists customer tools from the live LISA POS discovery directory. Each listing links to the current usage instructions.
Read About Connected Customer Tools
Choosing A POS Plan
Compare the current LISA POS offerings against the way your team works.
Start with a short list of what you do every shift, from finding an item to finishing a transaction. Add any workflow that staff frequently ask for help with.
Read About Choosing A POS Plan